Client Comments
We're passionate about our mission and proud of our team. Here's a sampling of why!
Dear G.T.
This service was worth every penny-… We couldn’t have done it without you! All of our friends say you are the best kept secret in Minneapolis and expect a call from them when their time comes……………
Sincerely, Jean
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On behalf of our mother, my sister and brothers, I want you to know how well we thought mom’s move went last week. Mom is a tough customer, and from your initial contact you forged both a personal bond and a professional relationship. What you were able to accomplish between 9-4 was nothing short of a miracle. A service organization is only as good as its associates. We now understand why Gentle Transitions comes so highly recommended.
My best, John
Dear Gentle Transitions Staff,
It was a total pleasure working with you to help facilitate my mother’s move to Parkwood Shores. Between the competence and compassion of your company and “the guys” my mother was actually thrilled with the move. I have bragged about your services to anyone who has been willing to listen………
Thank you so much! Susan (daughter)
Thanks to Gentle Transitions for making a difficult day as easy as it could have been! I really don’t know how this move could have been made without the fine help of your team. Thanks so very much!
Carla L.
Today, while following up on our clients move, her daughter said when her mom laid down for her nap this afternoon she said in her prayers , "Thank you God for Gentle Transitions."
Move Manager, Summer '08
Your people were professional, listening to the client and acting in accordance with their wishes, not yours. Your Move Manager was helpful and wonderful.
Jerry O. 2008
I have never had such a wonderful experience moving! Your people made the move one of the very best. I appreciate all that my Move Manager and her crew did. Thank you, Thank you, Thank you.
Jean W. May '08
Dear Pam (Move Manager),
How do I say Thank You to you? I was so lucky to be able to have you and your wonderful team do my mothers move for me. I could tell you love your job and the constant smile on your face and all the encouragement and kind thoughts really helped me through a rough sudden move with my mother. I am so impressed. The movers were a pleasure to work with also. You are all truly a team. I have told everyone about you and your Gentle Transitions. I am sorry we didn’t know about your service before.
It is always so nice to work with someone like you Pam, who likes their job, knows their job, plus has people skills and a personality and compassion. Wow, I am still so impressed. I count you as a new friend and hope to see you again sometime. Thanks for everything.
Judie H, (Clara’s daughter)
Dear Jim, (Move Manager),
Dorothy and I wish to express our appreciation to you and your team for the excellent work you did in accomplishing our move from Golden Valley to Parkshore Place. The actual move lived up to everything in the Gentle Transitions brochure, as well as what we learned from friends who have used your services.
We were particularly impressed with the care given our items to be moved, the competence and speed with which you and your team worked while maintaining an atmosphere of friendliness and understanding during this stressful experience.
And please stop at Apt #111 whenever you have a few moments at Parkshore Place.
Sincerely Al W.
To the Lehman’s, Thank you for making one of the most stressful events in one’s life tolerable-in fact an exciting adventure. Your Move Manager was extremely well organized, capable and had a refreshing, cheerful, “anything is possible” attitude! The bouquet of tulips, note cards, and even chocolate kisses on my pillow were a nice touch. It was difficult to believe that 39 years worth of possessions could be so efficiently sorted, packed and unpacked. I will not be moving again in my lifetime, but I will definitely encourage my friends to take the stress free “Gentle Transitions” route!
Sincerely, Lois W.
"Such an easy way to reduce stress and worries with moving-at 87 years, this is the only way to move!"
M.J. Peters '08
I just wanted to thank your company for helping me move my aunt, Hildegard Schwankl. Our coordinator was Janice Parranto, and she did a great job. The people who came and packed everything up and recreated a home for Hildegard in her new place were also wonderful. Even the moving company guys were very kind and courteous. Thank you for really living up to your promise. It is so rare to find a service-oriented company that actually offers good service. I will spread the word about your company and your fine employees.
Best. Mary Flanagan
PROFESSIONAL TESTIMONIALS
Cynthia Frances
Senior Professional
"I know I can refer my clients to Gentle Transitions and never give it another thought, knowing they are in the hands of the experts."
Cynthia Frances-Senior Professional
Dear Gentle Transitions,
…I have heard of the things that your company has done for many others, but I have never seen you “in action”. When I walked into my client’s apartment, I was amazed. It was as if someone had been living there for months. Everything had its home. My client has settled in beautifully, thanks to the help of all your staff.
Your services are truly a gift to the people you work with. I have always recommended your services to the clients that I work with, but now, I will be encouraging all my clients to utilize your services to make such a difficult life event seem so smooth and comforting. You all are truly wonderful!!”…
Director of Marketing
…..I love being able to refer these families to you all, knowing that you will do such a fab job with their move and transition. Most of the time, one of the big worries is just that they are so overwhelmed with the “move”…thanks for all you do”
M. Moringiello, The Wellington
Dear Bill and Diane,
Having just visited with the newly located (client) family, I am motivated to thank and compliment you again for the fine services you provide to my senior clients.
Even after working with Gentle Transitions for over 12 years, and dozens of moves, I continue to be amazed at the organization of your staff and the speed in which they get moves done in just one day.
Ted Field, Edina Realty Senior Services
Lori La Bey
Re/Max
Dear Diane & Bill,
I just wanted to let you know what a wonderful job you do with your clients. My client did shop around and was shocked at the cost of services, until she met with a few other companies. The pricing she found was higher and without the attention to detail and caring support you provide. She knows now that every penny she spent was well worth the price and she was able to feel totally settled in her new home the very first night she was there, just as promised! It is always a pleasure to work with you on a client’s behalf.
Gentle Transitions continues to be the BEST!
Lori La Bey Re/Max
Dear GT crew,
Thanks for all the expertise in planning, packing and unpacking. It was wonderful to have a “settled” look to the townhouse and within the same day! I was able to have my club-a group of 9 women-for a meeting in my new home just days after Move Day. My friends were surprised that so much was in place-THANKS to GT.
Marketing-St. Therese
Mark E. Anderson, Housing Director, Walker Plaza
As a professional who has worked in senior housing and health care services for over 25 years, I have personally witnessed the benefits to our residents who entrusted their moving process to Gentle Transitions. The kind and helpful staff of Gentle Transitions assist our residents at a time when the stress of a move can be detrimental to physical and emotional health. The resident clients I have served who use Gentle Transitions, experience a more successful and ‘gentle transition’ to their new home.
The details of a moving are overwhelming, especially for older adults. Gentle Transitions completely manages as much detail as their client permit, resulting in a smooth and seamless process. As a provider, I have been at ease knowing that every detail for a new resident is taken care of when I know that Gentle Transitions is managing the move. Gentle Transitions provides a most personal, yet professional touch in their service to older adults. Their services are highly recommended to prospective residents when I am aware of the need for moving assistance.
Mark E. A., Housing Director, Walker Plaza
Dear Member in Transition,
.....Our staff and community can see the look on the new members eyes and the body language of those who have used Gentle Transitions, because they are the new members that are upright, smiling and laughing the day after they move. This is in contrast to those who do all the packing and unpacking themselves that report they still have boxes all over their unit a month after they moved in, who are bent over with back strain and physical illness for their first months of residency. Choosing to delegate the task of moving to Gentle Transitions is a step in the right direction to not only protect your physical well being but your emotional psychological well being. Delegating this type of work to the professionals is often more effective than having your children assisting you. Adult children mean well, but family relationships can get very strained under the stress of moving and they don't always know how to help. ...Delegate this to the professionals and your family will be amazed at how smoothly the transition will proceed. As one of our new members stated, "What Gentle Transitions provides is worth it's weight in gold."
Barb Murphy, Director of Marketing, 7500 York Edina
I have known Diane Bjorkman and Gentle Transitions for several years. They are well respected and highly regarded in the world of senior services. Professionals in that field recommend them with confidence, and know that they will provide service with integrity and excellence. They are a class act!
Ann Timm -Edina Realty March '08
Dear Diane,
...The services that you can bring through Gentle Transitions go a long way in helping this more stress free lifestyle become a reality.
Paul Sentman, President, Cardinal Pointe Oakdale
Dear Diane and Bill,
...The services provided by Gentle Transitions always seems to go that extra mile as they so "gently" settle their clients into their new homes, on schedule, without additional challenges to the management of the cooperative. For that you deserve kudo's.
It is refreshing to have a business of this caliber available as a wonderful resource in the successful marketing and opening of a cooperative.
Nancy Soman, Marketing Consultant, Fresh Start Ventures
Linda Smaby, Edina Realty
As a realtor, I run into sellers all the time who want or need to sell their homes, but the whole moving process overwhelms them. The process of de-cluttering and moving is physically demanding to the healthiest! Families who would normally help their parents in the process of moving can be spread out across the country or time starved by the demands of work and family. I highly recommend Gentle Transitions as a resource to fill that gap. My clients who have used their services rave about them and their families thank me. They know their family member has been well taken care of. It's a win/win for both!
Linda Smaby-Edina Realty March’08
Good evening care team! I just wanted to let you all know that I went to a great Care Team Leaders meeting last night. The presentation was given by Diane Bjorkman, owner of Gentle Transitions moving company. I had my reservations but I must admit she blew my sox off. This company is unreal. They will pack everything up, sell things via auctions,estate sales,online etc, then they will unpack it all and place everything as close to what it had been before the move as possible (everything from where the tooth brushes were to furniture. It really is an amazing company, and they do it all with compassion and grace. Not only is this a good resource for our care partners, but also our aging family and friends."
Kelly (Volunteer Church Outreach Leader)
Diane,
...I appreciated you sharing information about how you serve those who are making the big decision to move and address their concerns and accommodate their needs. You offer an invaluable service and I will do my best to promote those who may need help in downsizing and moving. ...
I hope more of members who are struggling with downsizing and facing the stresses of moving soon consider your services.
Marketing Director- Kildahl Park Pointe
Jim Higgins who directed our move was a gentleman and calmly took care of everything. All the packers and unpackers couldn't have been nicer. My parents are 88 and 87 years old, so this move was very difficult for them. If it hadn't been for the great Gentle Transitions team and its professional, courteous expertise, it would have been a disaster. Gentle Transitions is great!
JOHN BEAN (the son)- Edina Realty Agent-Edina Office